Privacy policy

Last updated: April 25, 2026

K-Leap Global operates this store and website, including all related information, content, features, tools, products, and services (the "Services") to provide you with a curated shopping experience. We are committed to protecting your privacy in accordance with Canadian privacy laws, including PIPEDA.

By using or accessing our Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your personal information.

1. Personal Information We Collect

“Personal information” is information that identifies or can reasonably be linked to you. We may collect:

  • Contact info: name, email, phone number, billing/shipping address
  • Financial info: payment details, transaction history
  • Account info: username, password, preferences
  • Transaction info: items viewed, purchased, returned, or exchanged
  • Device & usage info: IP address, browser/device info, site interactions
  • Communications: messages you send to customer support

We do not consider anonymized or de-identified data as personal information.

2. Sources of Personal Information

We may collect information from:

  • Directly from you: account creation, purchases, communications
  • Automatically: cookies, device/browser info, analytics
  • Third parties: service providers, partners, or affiliates

3. How We Use Personal Information

We use your personal information to:

  1. Provide & improve Services: process orders, manage accounts, tailor shopping experience
  2. Marketing & advertising: send promotions, display targeted ads (with your consent)
  3. Security & fraud prevention: protect accounts, detect unauthorized activity
  4. Customer support: respond to inquiries and provide assistance
  5. Legal compliance: comply with laws or respond to legal processes

4. Sharing Personal Information

We may share personal information:

  • With Shopify and service providers: for hosting, payments, fulfillment, analytics
  • With marketing partners: for promotional purposes (with consent)
  • With affiliates or corporate group companies
  • In legal or business transactions: mergers, bankruptcy, or legal obligations

Consent Requirement: We will obtain your consent when required under Canadian law for any sharing that is not part of normal business operations.

5. Relationship with Shopify

Our Services are hosted by Shopify. Shopify may process your personal information as part of providing these Services. Shopify’s own privacy practices are described in their Privacy Policy.

6. Links to Third-Party Sites

We may link to third-party websites. We are not responsible for their privacy or security practices.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children. If a child provides information, parents may request its deletion.

8. Security & Retention

We use safeguards to protect personal information, but no system is 100% secure.

We retain personal information only as long as necessary for:

  • Providing Services
  • Legal or regulatory compliance
  • Resolving disputes or enforcing policies

9. Your Rights (Under PIPEDA)

Depending on your location, you have the right to:

  • Access your personal information held by us
  • Request corrections if information is inaccurate
  • Withdraw consent to collection, use, or disclosure (subject to legal restrictions)
  • Request deletion where appropriate
  • Opt out of marketing communications

Requests can be made via email or postal mail. We may need to verify your identity before fulfilling requests.

10. Complaints

For complaints about how we handle personal information, contact us at:

  • Email: shop@k-leapglobal.com
  • Address: 1 Pemberton Ave, North York, ON, M2M 4L9, Canada

If you are not satisfied, you may contact the Office of the Privacy Commissioner of Canada.

11. International Transfers

We may transfer, store, and process personal information outside Canada. Where this occurs, we ensure adequate protections are in place consistent with Canadian law.

12. Changes to This Policy

We may update this Privacy Policy for operational, legal, or regulatory reasons. The “Last Updated” date will reflect the latest version.